Earthly Vitals Shipping Policy

Thank you for choosing Earthly Vitals for your wellness needs. We are dedicated to ensuring that your experience with our desiccated organ supplements is seamless, from purchase to delivery. Below, you will find important information regarding our shipping policies and procedures.

Same-Day Shipping

- Fast Processing: We pride ourselves on our efficiency; all orders are processed and shipped on the same day the order is placed.
- Cancellation Policy: Due to our quick processing times, we are unable to accommodate order cancellations. Please review your order carefully before submission.

Worldwide Shipping

- Delivery Times: We offer worldwide shipping with an estimated delivery time of 3 working days. However, to manage expectations and account for any unforeseen delays, we advise a window of up to 5 working days for your package to arrive.
- Shipping Fees: Shipping fees vary based on the destination country and will be calculated at checkout. We strive to offer competitive rates and efficient delivery to all our customers, regardless of location. Get free shipping when your order total is above €80

Tracking Your Order

- Tracking Information: Once your order has been shipped, you will receive a track and trace number via email and/or SMS. This allows you to monitor the progress of your shipment and estimate its delivery date.
- Stay Informed: We encourage you to use the tracking number provided to stay updated on your order's shipping status. If you have any questions or concerns about tracking your order, our customer service team is here to assist.

Delivery and Receipt

- Receiving Your Order: Please ensure that the delivery address provided at the time of order is accurate and that someone is available to receive the package. Earthly Vitals is not responsible for packages delivered to an incorrect address provided by the customer or for shipments that are lost or stolen after delivery.
- Issues with Delivery: If you encounter any issues with your delivery, such as a delay beyond the expected delivery window or a missing package, please contact our customer service immediately. We are committed to resolving any shipping issues promptly and efficiently.

International Shipments

- Customs and Duties: For international orders, the recipient is responsible for any customs, duties, taxes, or other fees that may be applied by the destination country. These charges are not included in the purchase price or shipping fees charged by Earthly Vitals.

Contact Us

For any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer support. We are dedicated to ensuring that your experience with Earthly Vitals is positive and fulfilling.

Contact us with any questions at service@earthlyvitals.com